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How do I close my account?

We're sad to see you go, and hope you've enjoyed using Highway 407 ETR.

To close your account:

  1. Pay your full balance
  2. Return your transponder
  3. If you have a My Account, log in to deactivate it (under 'Account Settings').

Once you’ve paid your balance, returned your transponder, and deactivated your My Account, you will only receive a bill if you take another trip in the future (or have trips pending to be billed since your last bill).

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