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What happens if the transponder is lost or stolen?

If your transponder is lost or stolen, follow the steps below to report it immediately online to ensure that you don't receive charges that aren't yours. You are responsible for any charges up until the time you report your transponder lost or stolen.

To report your transponder lost or stolen:

  1. Log into My Account If you don't have a My Account, create one now.
  2. From the overview page, select "Transponders & Plates" from the left menu.
  3. Click "Report Lost Transponder" from the sub-menu.
  4. Select the transponder you wish to report, and click 'Submit'.

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