In order to create a web account, you must have an account number. If you have not yet driven on 407 ETR, you may create an account by ordering a transponder.
We can work with you to investigate and resolve the matter. Initial steps include confirming how the payment was made, the account number used, the date of payment and the amount. Common errors include typos when setting-up the account for Internet or telephone banking and having multiple accounts for multiple plates in your name.
Please fill in the following form to report a missing payment.