Emmie Fukuchi
Executive Vice President, Chief Experience Officer, The Co-Operators Group Limited
Emmie Fukuchi was appointed to the Board of Directors in May 2022. Ms. Fukuchi holds an Honours Bachelor of Business Administration from Wilfrid Laurier University and is a graduate of the Ivey Executive Leadership Program from the University of Western Ontario.
Ms. Fukuchi has more than 25 years of senior leadership experience in digital and customer service, data-driven marketing, innovation, and brand-building for industry-leading, retail, and financial institutions. During her career, Ms. Fukuchi has won numerous digital and marketing awards for the many prominent initiatives she has spearheaded in Canada. She is an active speaker, professional mentor, and presenter for women’s leadership initiatives, and is a long-standing volunteer for the Special Olympics in her local community of Mississauga, Ontario.
As Chief Experience Officer and EVP of the Co-operators Group Limited, Ms. Fukuchi leads omni-channel client experience, digital, marketing and communications functions of The Co-operators group of companies, with a strategic focus on transforming digital solutions and experiences, as well as evolving and modernizing the brand and marketing function. Prior to joining Co-operators in 2019, Ms. Fukuchi was SVP, Marketing and Customer Experience at Canada Life and previously VP, Digital and Marketing with LoyaltyOne, owner and operator of the Air Miles Reward Program.