Holiday Closure Notice and Hours
Our Live Chat will close on December 24 at 4:30 p.m. and December 31 at 4:30 p.m. Customer Support will be closed on December 25–26, 2025 and January 1, 2026 for the holidays. We encourage you to take advantage of our self-serve options available online 24/7. Log in or create a My Account today.
Support
Have a question? We're here to help.
Live chat with us
Our friendly support team is available through live chat to help you in real-time. Whether you need to update your payment information, review your statement, or get clarity on our policies, we're just a click away.
Live Chat Hours: Monday to Friday between 8:30 a.m. and 7:00 p.m.
Need More Help?
Can't find what you're looking for or need further assistance? Don't worry, we're here to help. Reach out to us through our other contact options so we can make sure you have a smooth ride with 407 ETR.
Support for Business Customers
New business customers and business sales inquiries: Sales@407etr.com
Existing business accounts: BusinessHelp@407etr.com 1-888-407-0407 (Mon. to Wed. and Fri., 8:30 a.m. to 4:30 p.m. Thur., 9:00 a.m. to 4:30 p.m.)