Repayment Assistance Program
The Repayment Assistance Program is designed to help personal customers who are currently experiencing financial difficulties.
Eligibility Criteria
You may be eligible for the program if you meet the following criteria:
Personal customer with an outstanding balance between $500 and $5,000
Your current financial situation doesn't allow you to pay your balance in full
You are able to pay 30% of your full balance as a down payment
You are currently in plate denial
You have not been in default or enrolled in any other 407 ETR financial assistance programs within the last 12 months.
How it Works
Submit & Pay 30%
Complete the online application and make your non-refundable 30% payment through My Account which is applied to your outstanding balance.
Get approved
Receive approval email within 5 days, confirming eligibility criteria is met.
Make Payments
Pay the remaining balance based on the established timeframe.
Once you've been approved for the program, repayment is based on the full amount owing on your account.
Equal monthly payments will be arranged to pay off the remaining balance, up to a maximum of 12 months.
Plate denial is lifted and interest on the unpaid balance is stopped while enrolled in the program.
Charges for trips taken while enrolled in the program are not included in the repayment plan and must be paid in full to remain in the program.
How to Apply
Download the application form below and send it to the email address indicated on the form.
Please allow a minimum of five business days from the date we receive your application to be notified about the status of your application.